FAQ

Your first visit will last approximately one hour and will include a comprehensive evaluation and applicable treatment administered by a licensed physical therapist. Your physical therapist will review your medical history, diagnostic tests and any recent events that may have contributed to your current condition. Your evaluation

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Please arrive 15 minutes before your scheduled appointment time in order to complete all necessary paperwork.

Comfortable clothing, athletic wear, preferably no jewelry

Photo Identification* (Valid Driver’s License, Valid State ID, School ID Card, or Valid Passport)
Prescription/Doctor Referral
Insurance card

*As a creditor under the Federal Trade Commission's "Red Flags Rule" we adhere to an Identity Theft Prevention Program. For this reason, we ask that you be

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Please feel free to contact our anonymous hotline number at 800-428-1678. Thank you.

At ATI, we understand that information about you and your health care is personal. Please view the HIPAA notice of privacy practices to better understand all of your rights.

Duration and frequency of treatment are unique to each individual’s injury or condition. ATI’s professionals are dedicated to returning patients to optimal health. Our customized programs and individual attention allows patients to recover quickly and enjoy a positive rehabilitation experience.

The cost of your treatment plan depends on your diagnosis and individual needs. At ATI, treatment plans are customized.  ATI will verify your insurance benefits at the beginning of treatment to assure that your care is affordable.  To assess your needs, visit ATI for a complimentary rehabilitation screening.

Please call our friendly billing personnel to answer any questions you might have at 630-296-2223 or toll free 877-284-2455, between the hours of 8:00 and 4:30 p.m. CST. Our helpful staff will give you a thorough explanation of the billing process.

ATI is contracted with many major insurance carriers. Please visit the insurance page on our website for a complete list or ATI’s billing staff will be happy to verify your health care benefits. Please call 630-296-2223 or toll free 877-284-2455 for assistance.

ATI is dedicated to high-quality care for its patients. ATI’s innovative approach toward high-quality care is symbolized by a dedicated research department. A commitment to continual research allows ATI to provide patients with progressive treatment programs created from scientifically-proven principles and protocols.

The mission of ATI is to exceed customer expectations by providing the highest quality of care in a friendly and encouraging environment. ATI’s dedication to on-going research allows it to exceed customer expectations by providing patients with high-quality care through customized and scientifically proven treatment programs.

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ATI is happy to provide physicians with peer reviewed and published scientific studies on the benefits of research-based treatment programs. Please email us to request studies and to learn more about evidence-based medicine at ATI.