ATI therapist providing care to a ptient

We're Here For You

Need help? Have questions? Fill out the form below and we will be in touch shortly to assist! Need immediate help? Give us a call at 855-MY-ATIPT (855-692-8478).

Whom would you like to contact:

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ATI Corporate Headquarters

2001 Butterfield Rd #1600

Downers Grove, IL 60515

ATI office location map
  • Customer Service & Billing

    Call 855-MY-ATIPT (855-692-8478), select Option 2 or email PatientAdvocate@atipt.com

  • Questions about Your Insurance Benefits?

    Call 855-MY-ATIPT (855-692-8478), select Option 1

  • Medical Records Request

    To request patient records, please email our
    Medical Records Department at mwdocumentation@atipt.com.

    Please include a valid HIPAA authorization (download the PDF in our New Patient Information section), and the specific information needed for the request.

    Requests can also be faxed to 630-759-6185

  • Customer Service Hours

    Monday – Thursday:  7:00 am – 7:00 pm CST
    Friday – 7:00 am – 6:00 pm CST