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Online Physical Therapy

What You Get With ATI Connect

VIRTUAL THERAPY IS AN EFFECTIVE, HIGHLY ACCESSIBLE WAY TO ENGAGE IN TREATMENT AT HOME

  • Receive 1:1 virtual care with a licensed physical, occupational or specialized therapist through our virtual platform

  • Access treatment on a phone, tablet or computer with our web-based platform or the CONNECT app (pictured)

  • Gain supervision from a licensed professional alongside an individualized treatment plan

  • Acceptance of most in-network insurance and accommodations for those out-of-network plans

DOES INSURANCE COVER VIRTUAL THERAPY?

A vast majority of in-network benefits are eligible for virtual therapy. If not covered or in states where ATI does not have a large physical footprint of clinics, ATI will work with the patient to find a solution.

Complete Your Treatment from Your Own Home

CONNECT™ provides 1:1 virtual sessions with a licensed physical, occupational, or specialized therapist through our virtual platform and the CONNECT™ by ATI App.

How CONNECT Works

How Online Physical Therapy Works: Get Started with CONNECT


 

1. Request an Appointment

We’ll review your request and help determine if online physical therapy is right for you. 

Request your appointment

2. Verify Your Information and Schedule

Once verified, we'll contact you to set up your first video session with your therapist and download the CONNECT by ATI app.

Don't worry—we will work around your schedule and confirm a time that's convenient for you. You can expect your first appointment to last about 60 minutes.

3. Begin Telehealth PT

You'll get an email and/or text confirmation of your first online physical therapy video session with all the details.

If you have any technical issues when you first try to log in, please contact your therapist.

4. Keep it up!

Online Physical Therapy is just like in person therapy, and requires some homework from you. Please stay up to date with the program plan your therapist recommends to solve your ailments, reduce your pain, increase your range of motion, and get you well.

QR Code for CONNECT on Android

Download the CONNECT by ATI app for Android here.

QR Code for CONNECT on iOS

DOWNLOAD THE CONNECT BY ATI APP FOR iOS HERE.

Review Stars Version 2

Physical Therapy You Can Do From Home: What You Get With CONNECT Online Physical Therapy


 man exercising in front of laptop

Easy Access to In-Home Physical Therapy

Virtually visit a physical therapist remotely with your mobile phone, tablet, or computer.

Convenient, Consistent PT Treatment

Home-based treatment ensures that you can continue your PT program without interruption. Your physical wellness is just as important today as ever. Don't let staying home keep you from getting well!

HIPAA Compliant Software & Support

You and your privacy are our top priority. All ATI virtual physical therapy visits, and any related exchange of information, is just as private and secure as if you were seeing us in person.

Trusted Physical Therapy Providers

Your treatment is provided only by our licensed physical therapists and occupational therapists. ATI therapists are trained to practice online telehealth PT in their scope of practice.

Questions about CONNECT?

What is a virtual physical therapy session?

A virtual physical therapy session enables you to have the same interaction with a therapist remotely that you would in the clinic. You still get 1:1 contact with a therapist and guidance and feedback for your individualized therapy treatment.

How long is a virtual physical therapy appointment?

Sessions typically last 60 minutes. However, this may be modified based on your symptoms and the goals for treatment. 

How can I schedule a virtual physical therapy session?

Talk with your therapist or request an appointment online

What equipment do I need for a telehealth physical therapy session?

You will need the following:

  • Desktop or laptop computer, tablet or mobile phone with a working camera and microphone
  • Reliable internet connection
  • Comfortable clothing and space that will allow for movement
  • Any exercise equipment prescribed by your therapist

Do I need to download an app?

While it is not required for CONNECT, we recommend downloading the CONNECT BY ATI App to get the most out of your therapy.

Who do I contact with technical issues?

Direct any general questions to your therapist and any technical questions to ConnectSupport@atipt.com.

Is virtual physical therapy secure?

Yes, we are HIPAA compliant.

Will my insurance plan cover virtual PT?

Insurance coverage for physical, occupational and speech therapy services provided through telehealth visits is rapidly changing. We will work with you to review your insurance coverage and give you all of the information you need to make the best decision for your care.

What if I need an interpreter?

ATI provides free aids and services to people with disabilities to communicate effectively with us, such as: Qualified sign language interpreters and Written information in other formats. ATI also provides free language services to people whose primary language is not English, such as: Qualified interpreters and Information written in other languages. If you need these services, notify your Therapist or call 855-928-2905.

What if I want to see my therapist in-person?

Talk with your virtual therapist to discuss your options. ATI has a large footprint of clinics, we can work with you to find the nearest ATI Clinic to you. We want to empower you with options that help you stay committed and consistent with your care. We may also be able to offer a hybrid treatment plan of in-clinic and virtual sessions.

Ready To Get Started?

Request an Appointment Today!